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Customer support bot for an online pet store — deflects 70% of tickets ↗
Problem solved
Support team drowning in repetitive tickets — order tracking, returns, product questions.
Outcome
Handles 70% of tickets without human input. Response time down from 6 hours to 90 seconds. Support team now focuses on complex cases only.
Built with
Claude API, Intercom, n8n, Supabase
Time taken
10 days
More builds from Jenny
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