Problem solved
Returns team was drowning. 4-day SLA, 2 full-time staff just on refunds, fraud slipping through manually.
Outcome
Processing time down from 4 days to 6 hours. 2 FTE roles freed up. Caught $34k in fraudulent returns in first 3 months.
Built with
Claude API, n8n, Supabase, Node.js
Time taken
3 weeks
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